Terms and Conditions

1. Introduction

Welcome to PBS Pilates. By accessing and using our website (https://pbspilates.com) and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our website or services.


2. Services

PBS Pilates provides Pilates training services, including in-studio sessions and online classes. All services are subject to availability and may be modified or discontinued at any time without prior notice.


3. Bookings and Payments

  • All sessions must be booked in advance.
  • Payments must be completed before the session unless otherwise agreed.
  • We reserve the right to refuse or cancel any booking at our discretion.

4. Cancellation and Refund Policy

  • Cancellations must be made at least 24 hours in advance.
  • Late cancellations or no-shows may not be refunded or rescheduled.
  • Refunds (if applicable) will be processed based on our policy and at our discretion.

5. Health and Safety

By participating in our classes, you confirm that:

  • You are physically fit to participate in Pilates training.
  • You understand that exercise involves certain risks.
  • You agree to follow all instructions provided by instructors.

PBS Pilates is not responsible for any injuries or health issues arising from participation unless caused by proven negligence.


6. Online Training

For online sessions:

  • You are responsible for ensuring a safe training environment at home.
  • A stable internet connection is required.
  • We are not responsible for technical issues beyond our control.

7. Intellectual Property

All content on this website, including text, images, videos, and branding, is the property of PBS Pilates and may not be copied, reproduced, or distributed without permission.


8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with the website’s functionality or security
  • Provide false or misleading information

9. Limitation of Liability

To the fullest extent permitted by law, PBS Pilates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.


10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.


11. Governing Law

These Terms and Conditions are governed by the laws of Vietnam.


12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

PBS Pilates
S109, Vinhomes Ocean Park, Gia Lâm, Hanoi, Vietnam
📞 Hotline: 0986 660 938